Achieving Safe And Reliable Healthcare: Strategies And Solutions
Michael Steven Leonard, Allan Frankel, Terri Simmonds, Kathleen B. VegaThis book provides healthcare leaders with a comprehensive blueprint for building and supporting a culture of patient safety. It includes contributions from experts who have created comprehensive and successful patient safety programs in their organizations.
The strategies and tools in this book will help you: Assess the safety climate of your organization with a tool used at more than 500 healthcare organizations Optimize teamwork and communication among staff members Build practical and effective safeguards into your clinical care systems Develop policies that hold staff accountable for their own performance but not for system failures Encourage patient involvement in their own care and communicate openly with patients and families when an error occurs Create an adverse-event reporting system that generates ideas for improvement Develop an executive WalkRounds program that encourages staff to engage in open conversations with senior leaders about safety Employ tools that will assist you in identifying potential trouble spots
This book is copublished with the Institute for Healthcare Improvement and the American Organization of Nurse Executives.
The Foreword is written by Lucian Leape, M.D., and Don Berwick, M.D.