Managing the Customer Experience: Turning customers into...

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Managing the Customer Experience: Turning customers into advocates

Shaun Smith, Joe Wheeler

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You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocates shows you how to manage your customer experience and reap the rewards.

카테고리:

Business & Economics - Management & Leadership

년:

2002

판:

1

출판사:

FT Press

언어:

english

페이지:

273

ISBN 10:

0273661957

ISBN 13:

9780273661955

파일:

PDF, 1.39 MB

IPFS:

,

english, 2002

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